How To Guide for Requesting an Inspection

We aim to create an easy-to-use tool to save both the Citizen and City of Oelwein staff time, allowing both to focus on parts of the process that computers cannot do. 

Inspections can only be scheduled with the Inspectors when your case has moved to the 'Issued' status. 

Step 1: On the main navigation, select your name. 

Step 2: After selecting your name, it will open a dropdown menu, select 'My Profile' 

Step 3: Select 'Cases' or 'Licenses' from your profile screen, depending on your project type. (permits = cases) (rentals licenses = licenses). 

Step 4: From your case profile, an 'Inspections' tab will appear when the case is in 'Issued' status as it's ready to schedule inspections. Please click on that button (shown below). 

Step 5: Under the Inspections tab, you will go to manage all your inspections. It will display a list of all inspections. To schedule an inspection, click the 'Request Inspection' button (shown below).  

Step 6: From here, you'll complete the request form by providing your inspection type(s), proposed inspection date and any details you want to share with the Community Development Services team. After hitting 'save' it will send your inspection request to a Community Development Services Intake team, and they will review your request and provide you with next steps. 

Step 7: You will receive an email confirmation when your inspection request is confirmed, denied, or modified.